Gunn & McConville Pharmacy is owner-operated and currently services over 3,000 residents in aged care, with several facilities using our services for over ten years. Centrally located in Balwyn North, we service most areas of metropolitan Melbourne.
Gunn & McConville Pharmacy will provide:
True 24/7 Advice & Delivery Service
Providing the best in medication management for residents in Aged Care Facilities is not a 9-5 job!
As part of our commitment to your facility and residents, your nursing staff will have access to our on-call pharmacist’s mobile phone number. When your nurses really need us, we’ll be there.
To find out more about our True 24/7 Medication Advice and Delivery Service Click here .
Prompt Medication Changes
We guarantee all medication changes will be acted upon within 24 hours of notification – All changes received prior to the daily cut-off time will be completed on the same day. All Incident Reports – no matter how minor – will be resolved within 48 hours.
Emergency Delivery Service
Urgent items delivered within 2 hours – When a resident’s health deteriorates rapidly and your nurses need medications fast, we will guarantee delivery within 2 hours. We also offer an Imprest (emergency stock) facility if required.
Packaging that saves you money
Medication Packaging provided at MINIMAL COST to facility – We currently provide a variety of innovative medication packaging systems including multi-dose sachets, MPS Packettes® and Websterpak®. Medications can also be supplied in appropriately labelled original packing.
For further information to see what packaging service will best suit your facility,click here.
Key Dispensing Data & Intervention Reporting
Unique monthly reports designed by Gunn & McConville give you and your staff important statistics on drug usage and opportunities for improvement.
We handle the Account enquiries
All account enquiries are resolved by the pharmacy - on the spot. Your nursing staff can be reassured that we make ourselves the first point of call for all account enquiries.
Accreditation assured – The combined experience and knowledge of the Gunn & McConville team will ensure your facility meets and exceeds Accreditation Standards and Guidelines with respect to your Medication Management.
Correct 99.997% of the time
Our goal is to be the No. 1 Aged Care Pharmacy servicing metropolitan Melbourne. Services to our customers must be accurate and systems are subject to ongoing rigorous assessment. We are committed to continuous improvement, which includes incident reporting and internal error tracking. We guarantee our packed medicines are correct 99.997% of the time. This equates to less than 1 error for every 30,000 doses packed – the best in the industry.